Terms of Service

Please read these Terms of Service and all referenced documents carefully before using mindO.

By accessing or using the Subscription Service, you agree to be bound by these Terms, including warranty disclaimers, limitations of liability, and termination provisions. If you do not agree, do not use the Subscription Service.

1. Definitions

“Agreement” refers to these Terms of Service and all documents referenced herein.

“Communication Services” are third-party forums, blogs, social media platforms, and other communication tools linked to or from the Subscription Service.

“Contact Information” includes the name, email, phone number, address, usernames, and related data voluntarily provided by the Customer, excluding Sensitive Information.

“Customer Data” includes Contact Information and other permitted data submitted or collected via the Subscription Service, excluding Sensitive Information.

“Customer Materials” are any materials submitted or posted by the Customer through the Subscription Service, excluding feedback and Sensitive Information.

“Customer” means the person or entity using the Subscription Service, as identified in the relevant Order Form.

“mindO” refers to VENSAVI TECHNOLOGIES and its affiliates.

“mindO Content” means all content incorporated into the Subscription Service by mindO, including text, images, software, and media.

“Order Form” is the official document by which a Customer subscribes to the Subscription Service.

“Personal Data” is any information related to an identifiable individual, including name, ID numbers, or other identifying information.

“Sensitive Information” includes financial data, health information, government IDs, and other sensitive personal identifiers.

“Subscription Service” refers to the specific version of mindO’s platform subscribed to by the Customer, including any related services, excluding training, consulting, or third-party products.

“Third-Party Products” are tools or services provided by external parties that integrate with the Subscription Service.

“Third-Party Sites” are external websites linked from the Subscription Service.

“User(s)” are Customer’s authorized personnel who access the Subscription Service using login credentials.

2. Subscription Service

a. Access. mindO grants the Customer access to the Subscription Service during the subscription term.

b. Limits. mindO may limit or suspend features or access at its discretion without prior notice.

c. Modifications. mindO may update or change features to improve the service and may rely on third-party providers.

3. Fees and Payments

The basic Subscription is free. Upgrades to paid plans authorize mindO to charge your designated payment method, as listed at mindo.tech. Payments are non-refundable. mindO may use third-party payment processors.

4. Subscription Term & Renewal

Subscriptions renew automatically on a monthly or annual basis unless either party provides notice of cancellation.

5. mindO’s Proprietary Rights

This Agreement grants use of the Subscription Service, not a software license. All rights, including intellectual property, belong to mindO or its licensors. The Customer may not copy, sell, modify, or distribute the Subscription Service or mindO Content without written permission.

6. Customer’s Proprietary Rights

The Customer retains all rights to their data, materials, and any Personal Data. mindO only uses Customer Materials as necessary to provide the service.

7. Publicity

Customer grants mindO the right to display their name and logo on marketing materials and the mindO website. Any other usage requires written consent.

8. Data Usage

mindO may aggregate and anonymize usage data for analysis and performance improvement. This data will not identify the Customer.

Sensitive Information must not be submitted. mindO disclaims liability related to its collection or processing.

Users must be at least 21 years old. By using the Subscription Service, the Customer consents to the collection and use of data per the Privacy Policy.

9. Use of Communication Services

The Customer must comply with third-party terms when using external Communication Services. mindO is not responsible for third-party content or actions.

10. Third-Party Sites and Products

mindO is not responsible for content or services on external sites or by third-party providers. These are provided as a convenience without endorsement.

11. Indemnification

Customer agrees to defend and indemnify mindO against any third-party claims arising from:

• Use of the Subscription Service Breach of this Agreement Use of Third-Party
• Products Unauthorized access Improper data handling

mindO will notify the Customer promptly and allow control over the defense.

12. Disclaimers & Limitations of Liability

a. No Warranties. The service is provided “as is.” mindO disclaims all warranties, express or implied.

b. No Indirect Damages. Neither party is liable for indirect, incidental, or consequential damages.

c. Liability Cap. Liability is limited to the greater of $100 or the amount paid by Customer in the past 12 months.

d. Third-Party Products. mindO disclaims all liability for third-party products and services.

13. Termination

Either party may terminate this Agreement at any time. Upon termination, Customer must stop using the service and delete all mindO Content.

14. SMS Messaging Consent

Opt-in: You may choose to receive SMS messages. Consent is not required to use the service. Rates: Standard carrier rates may apply. Opt-out: Reply “STOP” to unsubscribe at any time. Support: Reply “HELP” or email support@mindo.tech. Content: Messages may include account updates, promotions, and notifications. Disclaimer: mindO is not responsible for delivery delays.

15. General

a. Updates. Terms may be updated at any time. Updates take effect when posted at mindo.tech/tos.

b. Severability. Invalid provisions will be replaced with valid ones that reflect the original intent.

c. Notices. Notices must be sent to:

• mindO: F2, Kalpatharu, 27th Street, Nanganallur, Chennai, Tamil Nadu 600061, India
• Customer: As listed in the mindO account.

d. Entire Agreement. This Agreement and applicable Order Forms represent the entire agreement between the parties.

e. Assignment. Customer may not assign this Agreement without mindO’s written consent.

f. Governing Law. This is a services contract. The UCC, UCITA, and international sales conventions do not apply.

g. Survival. Sections regarding fees, proprietary rights, publicity, indemnification, disclaimers, limitations, termination, and general terms survive expiration or termination.