Privacy Policy

Last updated : May 08, 2025

Thank you for reading our Privacy Notice. Your privacy is important to you and to us. This notice explains how we use your information and keep it safe. It explains how your information may be used by us (mindO).

This notice applies to visitors of our website, those who subscribe for our services and to all our customers. All of mindO products and services are subject to this privacy notice. Please make sure you read all the sections of this notice carefully and completely before making your choice of accepting/rejecting the terms of our privacy notice.

The information we collect

Basic info – like name, registered address, e-mail id for general queries (not specific to privacy, but anything, contact number.

  • Name
  • E-mail Address,
  • Phone number,
  • IP Adress,

How we use your information

We use and rely on the information collected to improve our services, enhance your experience and to support our business processes, like when we:

  1. Provide personalized profiles to run your meetings successfully,
  2. Provide pre-analyzed areas tagged to professional profiles,
  3. Provide products and services to you,
  4. Interact with you,
  5. Share information about products and services with you,
  6. Detect or prevent fraud, protecting your user profile,
  7. Design advertising or promotional campaigns for you and others,
  8. Identify and investigate information security incidents, unlawfulactivities, and violations of our terms and conditions,
  9. Conduct research studies based on aggregated data withoutidentifying you or others.

Your Privacy Rights and Choices

You can ask to see your personal information that we process. You can also ask us to delete or update it.

Where you have provided your consent to processing of your personal information, we honor your right to withdraw such consent at any time. Any or all personal information we have about you, will be deleted in line with mindO’s Data Retention and Disposal Policy.

To access, delete or update your information, please write to: How we share your information

Where it is absolutely necessary to share your personal information for legitimate purposes, we may share your information with:

  • Internal teams at mindO for performing the tasks agreed with you,
  • Third-party service providers only for providing the agreed services including payment and billing,
  • Non-mindO companies or entities, where required by law such as: 3.1 court order, subpoena or lawful discovery requests. 3.2 Regulatory compliance requests. 3.3 Detection and prevention of fraud or any illegal activities. 3.4 Legal disputes or protection of mindO rights.
  • Third-party representing you, after validating their authority with you.

How long we store your information

We process your information only for business, tax or legal purposes. mindO has determined data retention period in line with the principle of storage limitation. We only retain as much data as needed to provide you the agreed services. In cases of legal or contractual obligations, we will store your information in line with data retention laws, ongoing legal disputes or regulatory orders. We securely dispose off all personal information after the business/legal need for storage of such information is satisfied. How we protect your information:

We safeguard your information with technical and organizational security controls. mindO protects its computer storage and network equipment. All technical and physical security measures are in line with industry leading information security standards. Access to your information is limited by the principle of least privilege. We protect your information from any unauthenticated user. Our dedicated cyber intelligence team regularly tests vulnerabilities in order to keep your information secure and protected. However, security is an evolving and ongoing activity keeping in line with technological advancements. We will notify you in case of any security incident in line with applicable laws and regulations.

Cookies

mindO uses following cookies on our website

Types of Cookies We Use

  1. Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are typically set in response to actions you take, such as logging in.

    1. Purpose: Authentication and session management
    2. Legal Basis (GDPR): Legitimate interest (ensuring website functionality)

  2. Analytics Cookies: We use Google Analytics to collect aggregated and anonymized data about site usage. This helps us understand visitor interactions and improve performance.

    1. Purpose: Site performance monitoring and user behavior analysis
    2. Legal Basis (GDPR): Consent
    3. CCPA Disclosure: This data may be shared with third-party service providers such as Google. No personal information is sold.
    4. You can opt out via: https://tools.google.com/dlpage/gaoptout

  • Under GDPR (EU/EEA users): You have the right to withdraw your consent at any time, access and erase your data, and object to data processing. You can change cookie settings via your browser or by adjusting preferences on our website (if a cookie banner is implemented).

  • Under CCPA (California residents): You have the right to know what personal data we collect, request deletion, and opt out of certain data sharing practices. While we do not sell personal data, you can request more information through our [Privacy Request Form / contact method].

Managing Cookies

Most browsers allow you to control or disable cookies through settings. Note that disabling essential cookies may impact website functionality.

Information specific to children

WE DO NOT KNOWINGLY COLLECT OR PROCESS ANY INFORMATION IDENTIFYING ANY CHILDREN.

Who We Are

This website is operated by VENSAVI TECHNOLOGIES PVT LTD, a company registered in with its registered address at Chennai, India. For questions or requests related to your personal data, you can contact us at: privacy@mindo.tech