Privacy Policy

Privacy Policy

Last updated : May 23, 2024

Thank you for reading our Privacy Notice. Your privacy is important to you and to us. This notice explains how we use your information and keep it safe. It explains how your information may be used by us (mindO).
This notice applies to visitors of our website, those who subscribe for our services and to all our customers. All of mindO products and services are subject to this privacy notice. Please make sure you read all the sections of this notice carefully and completely before making your choice of accepting/rejecting the terms of our privacy notice.

About the Co.

Basic info – like name, registered address, e-mail id for general queries (not specific to privacy, but anything, contact number.

About the Co.

Basic info – like name, registered address, e-mail id for general queries (not specific to privacy, but anything, contact number.

The information we collect

In order to provide our services efficiently, we collect information about you. It includes your:
  • Name,
  • E-mail address,
  • Phone number,
  • IP address,
  • Payment information,
  • Information available on your social media/professional platform/any other publicly accessible account(s), and
  • Information available on any platform you use, where you provide such access to us for relevant services.

The information we collect

In order to provide our services efficiently, we collect information about you. It includes your:
  • Name,
  • E-mail address,
  • Phone number,
  • IP address,
  • Payment information,
  • Information available on your social media/professional platform/any other publicly accessible account(s), and
  • Information available on any platform you use, where you provide such access to us for relevant services.

How we use your information

We use and rely on the information collected to improve our services, enhance your experience and to support our business processes, like when we:
  1. Provide personalized profiles to run your meetings successfully,
  2. Provide pre-analyzed areas tagged to professional profiles,
  3. Provide products and services to you,
  4. Interact with you,
  5. Share information about products and services with you,
  6. Detect or prevent fraud, protecting your user profile,
  7. Design advertising or promotional campaigns for you and others,
  8. Identify and investigate information security incidents, unlawful activities, and violations of our terms and conditions,
  9. Conduct research studies based on aggregated data without identifying you or others.

How we use your information

We use and rely on the information collected to improve our services, enhance your experience and to support our business processes, like when we:
  1. Provide personalized profiles to run your meetings successfully,
  2. Provide pre-analyzed areas tagged to professional profiles,
  3. Provide products and services to you,
  4. Interact with you,
  5. Share information about products and services with you,
  6. Detect or prevent fraud, protecting your user profile,
  7. Design advertising or promotional campaigns for you and others,
  8. Identify and investigate information security incidents, unlawful activities, and violations of our terms and conditions,
  9. Conduct research studies based on aggregated data without identifying you or others.

Your Privacy Rights and Choices

You can ask to see your personal information that we process. You can also ask us to delete or update it.
Where you have provided your consent to processing of your personal information, we honor your right to withdraw such consent at any time. Any or all personal information we have about you, will be deleted in line with mindO’s Data Retention and Disposal Policy.
To access, delete or update your information, please write to:

Your Privacy Rights and Choices

You can ask to see your personal information that we process. You can also ask us to delete or update it.
Where you have provided your consent to processing of your personal information, we honor your right to withdraw such consent at any time. Any or all personal information we have about you, will be deleted in line with mindO’s Data Retention and Disposal Policy.
To access, delete or update your information, please write to:

How we share your information

Where it is absolutely necessary to share your personal information for legitimate purposes, we may share your information with:
  1. Internal teams at mindO for performing the tasks agreed with you,
  2. Third-party service providers only for providing the agreed services including payment and billing,
  3. Non-mindO companies or entities, where required by law such as: 3.1 court order, subpoena or lawful discovery requests. 3.2 Regulatory compliance requests. 3.3 Detection and prevention of fraud or any illegal activities. 3.4 Legal disputes or protection of mindO rights.
  4. Third-party representing you, after validating their authority with you.

How we share your information

Where it is absolutely necessary to share your personal information for legitimate purposes, we may share your information with:
  1. Internal teams at mindO for performing the tasks agreed with you,
  2. Third-party service providers only for providing the agreed services including payment and billing,
  3. Non-mindO companies or entities, where required by law such as: 3.1 court order, subpoena or lawful discovery requests. 3.2 Regulatory compliance requests. 3.3 Detection and prevention of fraud or any illegal activities. 3.4 Legal disputes or protection of mindO rights.
  4. Third-party representing you, after validating their authority with you.

How long we store your information

We process your information only for business, tax or legal purposes. mindO has determined data retention period in line with the principle of storage limitation. We only retain as much data as needed to provide you the agreed services. In cases of legal or contractual obligations, we will store your information in line with data retention laws, ongoing legal disputes or regulatory orders. We securely dispose off all personal information after the business/legal need for storage of such information is satisfied. How we protect your information
We safeguard your information with technical and organizational security controls. mindO protects its computer storage and network equipment. All technical and physical security measures are in line with industry leading information security standards. Access to your information is limited by the principle of least privilege. We protect your information from any unauthenticated user. Our dedicated cyber intelligence team regularly tests vulnerabilities in order to keep your information secure and protected. However, security is an evolving and ongoing activity keeping in line with technological advancements. We will notify you in case of any security incident in line with applicable laws and regulations.

How long we store your information

We process your information only for business, tax or legal purposes. mindO has determined data retention period in line with the principle of storage limitation. We only retain as much data as needed to provide you the agreed services. In cases of legal or contractual obligations, we will store your information in line with data retention laws, ongoing legal disputes or regulatory orders. We securely dispose off all personal information after the business/legal need for storage of such information is satisfied. How we protect your information
We safeguard your information with technical and organizational security controls. mindO protects its computer storage and network equipment. All technical and physical security measures are in line with industry leading information security standards. Access to your information is limited by the principle of least privilege. We protect your information from any unauthenticated user. Our dedicated cyber intelligence team regularly tests vulnerabilities in order to keep your information secure and protected. However, security is an evolving and ongoing activity keeping in line with technological advancements. We will notify you in case of any security incident in line with applicable laws and regulations.

Grounds of processing your information

In line with applicable personal data protection laws, we process your information only where such law allows us for a valid purpose. Among other applicable grounds, one or more of the following may apply in mindO’s processing of your information:
  1. We have your consent,
  2. To perform our obligations agreed with you,
  3. To meet any legal requirements,
  4. To perform tasks in the matters of public interest,
  5. To protect vital interests of any individual, or
  6. For legitimate business purposes.

Grounds of processing your information

In line with applicable personal data protection laws, we process your information only where such law allows us for a valid purpose. Among other applicable grounds, one or more of the following may apply in mindO’s processing of your information:
  1. We have your consent,
  2. To perform our obligations agreed with you,
  3. To meet any legal requirements,
  4. To perform tasks in the matters of public interest,
  5. To protect vital interests of any individual, or
  6. For legitimate business purposes.

Cookies

mindO uses following cookies on our website: Below is a list of the types of cookies used on our web sites:

Cookies

mindO uses following cookies on our website: Below is a list of the types of cookies used on our web sites:
Purpose
Description
Type & Expiry
Performance (i.e., User’s Browser)
Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).
Session Deleted upon closing the browser

Changes in control or to the notice

Your information may be shared if mindO is part of a merger, acquisition, sale of company assets or transition of service to another provider. This sharing could also be the result of company’s insolvency or bankruptcy.
We regularly review and update this privacy notice as necessary to include any process changes and legal compliances. We will keep you posted of any material changes with a reasonable notice before it takes effect.

Changes in control or to the notice

Your information may be shared if mindO is part of a merger, acquisition, sale of company assets or transition of service to another provider. This sharing could also be the result of company’s insolvency or bankruptcy.
We regularly review and update this privacy notice as necessary to include any process changes and legal compliances. We will keep you posted of any material changes with a reasonable notice before it takes effect.

Information specific to children

WE DO NOT KNOWINGLY COLLECT OR PROCESS ANY INFORMATION IDENTIFYING ANY CHILDREN.

Information specific to children

WE DO NOT KNOWINGLY COLLECT OR PROCESS ANY INFORMATION IDENTIFYING ANY CHILDREN.

How to contact us

For any queries or complaints in relation to your personal information or to this notice, you can reach out to us through any of the following media:
You also have the option to file a complaint with the relevant regulatory authority. Other remedies also may be available to you under applicable laws and regulations.

How to contact us

For any queries or complaints in relation to your personal information or to this notice, you can reach out to us through any of the following media:
You also have the option to file a complaint with the relevant regulatory authority. Other remedies also may be available to you under applicable laws and regulations.